Fullstack designer with a background in HCD, research, and development. In a prior life, I acquired a JD and was admitted to the IL state bar in 2014.

4 steps to auditing user experiences.

Picture of a woman looking through a magnifying glass

As designers, we envision our process beginning with understanding the problem, empathizing with users, and discovering possible solutions. But reality isn’t always so kind. In many (if not most) cases, we’re brought onto projects already in production, with the problem defined and the solution at least partially implemented. These projects…

Jeremy Abrams

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